- University Tenants
- University Landlords/ their Managing agents
- Professional Bodies i.e. Institution Surveyors of Kenya of Kenya
Our Client expect the following
- Our Clients expect provision of services as follows:
- A transparent housing allocation process
- Efficient management of occupational leases
- Prompt payment of utility bills i.e. Nairobi Water and Sewerage Company and Kenya Power
- Timely payment of Ground Rates i.e https://nairobi.go.ke
- Timely payment of Land Rent
- Safe and healthy environment
- Courteous and timely responses to request and enquiries.
- The Department expects its clients to:
- Treat staff with respect and courtesy
- Provide sufficient and accurate information to enable us give appropriate responses.
- Observe and adhere to rules and regulations.
- Provide feedback and comments on the quality of service rendered.